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Shipping + Returns

Shipping & Delivery

Store hours for In Store Pick-Up are Monday to Friday from 10am to 6pm, this option is only available at Loiza Store. You will receive an email when your order is ready for Pick Up.  All orders must be picked up within 7 days.  If you had a special request please contact us first and let us know. Please allow 24 hours to process in store pick up.  Orders placed from Friday, Saturday and Sunday will be process on the next business day.

We offer FREE SHIPPING in orders over $100 and a Flat Rate of $5.00 for US.
Domestic Shipping, please allow 1-3 days business days.
International Shipping, is not available at this moment.

All orders are processed and shipped Monday – Friday from 10am – 6pm.

Once your order has been shipped and tracking number is sent by email, Nude is not responsible for any delay, lost, wrong delivered or stolen packages that may happen with the postal service.

Returns & Exchanges

Please send us an email with the request at nudeorders@gmail.com, and we will contact you with the instructions, store credit is granted within 14 days of purchase.  For In Store Pickup, store credit is granted within 7 days of purchase.

Merchandise must be new, unworn and unaltered with tags attached. Customer is responsible for any return shipping fees.

No money return only store credit.  

We reserve the right to deny unreasonable returns, and exchanges.  

SWIMWEAR, SHOES, ACCESSORIES (BAGS + JEWELRY + INTIMATES (BRALETTES) & SALE ITEMS ARE ALL FINAL SALE AND CANNOT BE RETURNED FOR A STORE CREDIT OR EXCHANGED.

 

Nude Store info:
Tuesday to Friday, 10:00am - 3:00pm

Calle Loiza #1750   
San Juan, PR 00911
T: 787.728.7074
E: nudeorders@gmail.com